Welcome to the new technology Help Desk!

The MSD Help Desk will begin to facilitate requests for technology support throughout the district. It will help tech-support organize and service issues relating to the district's technology resources.

Click the "Tech Support Request" button to send a request ticket to Tech-Support

1. The Help Desk login screen will appear; use your normal login name and password to enter the Help Desk.

2. From the menu on the left select "Submit an Issue" and the box below will appear. Think of this like submitting an email; give your request a brief title and type a description of the help you are requesting. In the "Issue Type" dropdown menu select the basic catagory for your request. If you have an attachment to send with your request, click the check box and you will be prompted to select the attached file from your computer. When you have finished, click one of the submit buttons below the box.

The Help Desk will also begin to hold an expanding library of technology and technology application learning resources. These resources will provide helpful hints and models of how to use our educational technology resources. These resources will be developed by students in the new Student Tech Support Center at Peoples Academy.

Click the "Tech Integration Library" button to view technology learning resources.

Teachers may request the development and addition of specific learning resources to our library. Just fill out a request ticket asking for help that relates to any technology application that you or your class will use. The Student Tech Support team will work to develop learning resources to fill your requests.